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Prepaid Support Contracts

On-site business and residential support contracts

The Computer Guy is pleased to offer affordable on-site, prepaid support contracts for small and medium sized businesses, as well as residential users within the Cape Town Metropolitan area.

We offer a variety of on-site prepaid support contract options to fit every budget.

Our prepaid service contract guarantees a 4 hour response time, a discounted hourly rate, no travelling charges, and the piece of mind that you have an IT professional on call at all times.

These prepaid contracts are ideal for network administration, preventative maintenance, general computer support, ADSL issues, ADSL router installations as well as upgrade consultations.

Prepaid support contracts do not expire. With our computer support contracts, you receive the same service and professional attention that we deliver to all of our clients. When you have a computer a problem, professional support is just a phone call away.

FOR MORE INFORMATION CALL US TODAY ON 081-378-5440

Prepaid Support OptionsStd. Rate/HourDiscount %Savings (R)Contract (R)
1 Hour Standard RateR 495.00 + Travelling ChargeN/AN/AR 495.00
5 Prepaid Labour UnitsR 495.005.0 %R 123.75R 2,351.25
10 Prepaid Labour UnitsR 495.007.5 %R 371.25R 4,578.75
15 Prepaid Labour UnitsR 495.0010.0 %R 742.50R 6,682.50
20 Prepaid Labour UnitsR 495.0012.5 %R 1,237.50R 8,662.50
25 Prepaid Labour UnitsR 495.0015.0 %R 1,856.25R 10.518.75
30 Prepaid Labour UnitsR 495.0017.5 %R 2,598.75R 12,251.25

Each prepaid unit consists of 1 hour of actual labour for service calls scheduled during normal business hours (9:00 AM – 6:00 PM Mon – Fri).

Extra units are used for service calls outside of normal business hours. See rate schedule below.

Operating HoursUnit(s) per Hour
Evenings after 6.00 pm
(Scheduled)
1.0 Unit per hour labour
Evenings after 6.00 pm
(Non-Scheduled)
1.5 Units per hour labour
Saturday before 1.00 pm
(Scheduled)
1.0 Unit per hour labour
Saturday before 1.00 pm
(Non-Scheduled)
1.5 Units per hour labour
Saturday after 1.00 pm1.5 Units per hour labour
Sunday and Public Holidays2.0 Units per hour labour

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