Terms & Conditions


The Computer Guy accepts no liability in respect of any issue(s) it is not able to remedy due to any matter beyond its control, including, but not limited to, the age, specification or the condition of the customer’s hardware and or software as well as the customer’s failure to provide the appropriate software disks, drivers, product serial numbers or any fault with the customer’s ISP.

The customer hereby confirms that a full back-up of the customer’s hard-drive has been made prior to The Computer Guy commencing The Services.

Should the customer not have a current back-up and does not wish The Computer Guy to perform a data backup before the commencement of The Services, the customer will provide the indemnities described hereunder prior to the commencement of The Services

The customer further confirms that there is no legal restriction or any impediment to The Computer Guy providing The Services to the customer.

The Computer Guy shall, under no circumstances, be liable, either in contract, tort or otherwise, for any damage or injury caused to the customer, its employees, agents or any other third parties.

The customer shall without limitation, indemnify The Computer Guy against any direct and or indirect or consequential damages, expenses, costs, lost profits, lost savings, earnings, interruption to business activity, lost or corrupted data or other liability arising out of or related to The Services provided by The Computer Guy.

The customer will, upon demand, indemnify The Computer Guy in respect to loss, damage or injury arising from the provision of The Services. The Computer Guy has no liability to the customer for data loss or damage incurred in any circumstances whatsoever.


The Computer Guy undertakes to maintain the confidentiality of the customer’s files and or data.

The Computer Guy reserves the right to refuse the provision of The Services for any reason, including, but not limited to, the presence of unlicensed or illegal software and or material of an obscene or pornographic nature on a customer’s computer.

The Computer Guy further undertakes not to provide any customer information to any third party, save in the event that it is lawfully required to do so.

If, for such reason, The Computer Guy terminates The Services, the customer shall be liable for any charges incurred in respect to the time spent on site by The Computer Guy.


The Computer Guy may make recommendations to the customer, or the customer may request that goods be supplied by The Computer Guy or its associates in order to perform The Services.

Any hardware, software or equipment supplied to the customer by The Computer Guy or its associates shall remain the property of The Computer Guy until such goods have paid for in full.

The customer is not entitled to sell or dispose of any goods unpaid for, without the prior written consent of The Computer Guy.

The customer agrees that The Computer Guy has no liability as to warranty, or suitability, or performance of any hardware, software or other equipment supplied to the customer, whether or not that product has been recommended by The Computer Guy.

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